Shipping Policy
Last updated: October 9, 2026
At NOUIRA, we are committed to providing a smooth, reliable, and efficient delivery experience. We carefully prepare every order to ensure your items arrive safely and as quickly as possible.
1. Shipping & Delivery Times
We currently offer shipping to the Netherlands and Belgium. The estimated delivery time for both countries is 1–3 business days.
Business days are Monday through Friday, excluding public holidays. Delivery times are estimates and may occasionally vary due to high demand, public holidays, or unforeseen circumstances.
2. Order Processing
All orders are carefully prepared and processed as quickly as possible. Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, where available.
3. Shipping Costs
Shipping costs are calculated and clearly displayed during checkout before you complete your purchase. Any applicable shipping fees depend on your delivery destination and selected shipping method.
4. Order Tracking
Once your order has been shipped, you will receive an email with tracking information, where available. This allows you to follow the progress of your delivery.
5. Delivery Delays
While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.
If your order is delayed, please contact us at bynouira@gmail.com. We will be happy to assist you and provide further information about your delivery.
Your statutory consumer rights regarding delivery remain unaffected.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout. If you notice an error in your delivery details, please contact us as soon as possible at bynouira@gmail.com.
We will make reasonable efforts to update your information before your order is dispatched.
7. Lost or Damaged Packages
If your package is lost, damaged during transportation, or has not arrived within a reasonable timeframe, please contact our customer support team.
We will investigate the issue with the shipping provider and arrange an appropriate solution in accordance with applicable consumer protection laws.
8. Contact Information
If you have any questions regarding shipping, delivery times, or your order, please contact us using the information below.
Business Name: NOUIRA
Email: bynouira@gmail.com
Website: www.bynouira.com
Chamber of Commerce (KvK): 77363116
VAT Identification Number: NL003187629B35
Country: The Netherlands
Thank you for choosing NOUIRA. We appreciate your trust and look forward to delivering your order.